Innovative communication solutions for aviation and military.
Flightcom™ Service
Hours 6:30 AM – 5:00 PM Pacific Time
Monday through Friday 503-684-6647
For service visit our contact form.
If you need service on your Flightcom™ product:?
The Flightcom™ service representative may be able to troubleshoot the issue over the phone. If it is determined that the unit(s) requires service or needs to be sent to Flightcom™, the service representative will issue a Return Material Authorization (RMA) number. The RMA is the internal tracking number for your service work order and should be retained by you for future reference.
Return Material Authorization Process:
Ground Support and Military RMA
Flightcom™ Warranties:
Flightcom™ General Aviation Product Limited Warranty
Flightcom™ Ground Support Product Limited Warranty
Flightcom™ Military Aviation Headset Standard Limited Warranty
Flightcom™ Military Ground Support Standard Limited Warranty
All warranty returns shall be sent to Flightcom™ freight prepaid through an authorized Flightcom™ dealer and must be accompanied by proof of purchase (a copy of the original sales receipt.) Return only defective components. Non-defective items received will be returned freight-collect. Customer is responsible for shipping charges and insurance in sending the product to Flightcom™. Freight damage on returns is not covered under warranty. Always include proof of purchase (sales receipt).
Additional Flightcom™ repair policies included in the Flightcom™ RMA form.
OUT OF WARRANTY REPAIRS:
Refer to the Flightcom™ RMA form for the pricing and policies.
