Flightcom Service

Hours 6:30 AM - 3 PM Pacific Time 
Monday through Friday
503-684-7080
Service@flightcom.net

If you need service on your Flightcom product:


The Flightcom service representative may be able to troubleshoot the issue over the phone or visit our web site for support at www.flightcom.net. If it is determined that the unit(s) requires service or needs to be sent to Flightcom, the service representative will issue a Return Material Authorization (RMA) number. The RMA is the internal tracking number for your service work order and should be retained by you for future reference.

Return Material Authorization Form:

General Aviation RMA
Ground Support and Military RMA

Flightcom Warranties:

Flightcom General Aviation Product Limited Warranty
Flightcom Ground Support Product Limited Warranty
Flightcom Military Aviation Headset Standard Limited Warranty
Flightcom Military Ground Support Standard Limited Warranty

All warranty returns shall be sent to Flightcom freight prepaid through an authorized Flightcom dealer and must be accompanied by proof of purchase (a copy of the original sales receipt.) Return only defective components. Non-defective items received will be returned freight-collect. Customer is responsible for shipping charges and insurance in sending the product to Flightcom. Freight damage on returns is not covered under warranty. Always include proof of purchase (sales receipt).

Additional Flightcom repair policies included in the Flightcom RMA form.

OUT OF WARRANTY REPAIRS:

Refer to the Flightcom RMA form for the pricing and policies.